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To be the provider of reliable, value added information, knowledge and distilled data to researchers, students, lecturers and professionals, enabling them to succeed in their chosen career and objectives.
We will take a flexible approach to providing the information by digital, print and other media. This means information will be timely, of optimum quality and totally relevant to our customers needs. Our dealings with customers and authors will be right first time, friendly and develop an ongoing relationship.
Our structure and approach will be customer focussed, our systems will be robust, our culture will be supportive, challenging, entrepreneurial, rewarding and always be goal oriented.
Consequently our shareholders will see significant, sustainable, profitable growth.
